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Frequently Asked Questions   Planning Questions My roof pitch is only 20 degrees. Can I install a roof window? What's the flashing for and is it necessary? What type of flashing should I use? Can I use the window with all types of roofing material? What size roof window should I choose? How high should I install the roof window? Can I install a roof window in all types of rooms? Product and Usage Questions What is the life span of a roof window? Has the wood received any treatment? My roof window faces south and sometimes lets in too much light. What should I do? My window is installed too high and I can't operate the window. What should I do? There is condensation on the inside of my pane. What should I do? Why do the panes of my roof windows fog up on the outside? Will sunlight make my carpet and curtains fade? Installation Questions Is it easy to install a roof window? The distance between the rafters is too small for the window. What should I do? The distance between the rafters is too wide for the window. What should I do? Does it matter what type of under-roofing I use? How deep should I install the window into the roof? How should I shape the interior finishing around the window? Is it necessary with a heating element near the window? Maintenance and Service Questions Can a roof window leak? Do I have to re-lacquer the wood? Can I use any type of lacquer? How do I clean the outside windowpane? What does the guarantee cover? My pane is broken. What should I do? Do the hinges need lubrication? How do I get rid of snow on the outside pane? When cleaning the surface of the wood, what type of detergent should I use?

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