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Frequently Asked Questions Next Back to questions

Installation Questions
Installation Answers

Is it easy to install a roof window?
A: Installing a roof window is quick and easy. The window comes with an easy to follow installation instruction. For a step-by-step guide, see the photoguide on www.fenstra.net. You can also download video footage there if you have a suitable Internet connection.

The distance between the rafters is too small for the window. What should I do?
A: You can solve this problem by trimming the rafters in order to create the correct space. Note that rafters should have a distance of max. 30 mm on either side of window.

The distance between the rafters is too wide for the window. What should I do?
A: In this case, you should frame out around the window by packing out the rafters. If the distance to the frame is still too wide (more than max. 30 mm on either side of the window, horizontal beams should be placed between the rafters - and a vertical rafter should be inserted between the beams.

What type of under-roofing should I use?
A: Any type may be used but take care that it is not perforated during the course of the installation to ensure a watertight installation.

How deep should I install the window into the roof?
A: The black line on the side frame should be on the same level as the top of the horizontal battens on the roof. The angle brackets included in the window box (positioned on the top corners of the window when opening the box) should be fitted accordingly.

How should I shape the interior finishing around the window?
A: Over the window, the interior lining should be horizontal (parallel with the floor) whereas it should be vertical below the window (perpendicular to the floor surface). These precautions should be taken to ensure optimum flow of air and maximum light. Be careful that a windowsill placed directly underneath the window does not obstruct the flow of air by leaving an air gap between the sill and the wall.

Is it necessary to have a heating element near the window?
A: We recommend that a heating element be placed underneath the window in order to minimise condensation on the pane.

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